Showing posts with label Jetstar. Show all posts
Showing posts with label Jetstar. Show all posts

Wednesday, August 31, 2011

Flying straight into the competition

Karamjit Kaur
The Straits Times
Publication Date : 19-08-2011

Australian airline Qantas is looking at either Singapore or Kuala Lumpur as the base for a new premium carrier it plans to launch.
Its decision either way will have an impact not only on rival Singapore Airlines (SIA) and local carriers, but on the hub status of Singapore's Changi Airport.
Qantas' new start-up is among several initiatives to boost business and salvage its loss-making international operations. Chief executive Alan Joyce has not disclosed much about it. What is known is that the new entity will be a separate brand from Qantas' distinctive flying kangaroo, and will kick off with a fleet of 11 single-aisle Airbus 320 aircraft.

Many aviation watchers think Qantas will pick Singapore. But KL's appeal cannot be dismissed either.
In some ways, Singapore is the obvious choice because Qantas and its low-cost arm Jetstar, is already the largest single foreign player at Changi, accounting for about 10.5 per cent of the total number of weekly seats. The SIA group, including regional airline SilkAir, controls 40 per cent of the market.
Singapore is also a key hub for Qantas on the Australia-Britain route. In contrast, Qantas does not fly direct to KL.

Picking Singapore would allow the new Qantas carrier to leverage on Changi Airport's position as a hub for premium and business travellers, and let it tap Changi's network of over 100 airlines operating to more than 200 cities. Kuala Lumpur International Airport is served by about 60 carriers.
But there are also sound arguments in favour of KL being the base of the new carrier. For one thing, it allows Qantas to deepen existing partnerships with AirAsia and full-service carrier Malaysia Airlines (MAS).
In January last year, AirAsia and Jetstar inked a deal to pool resources and expertise in a drive to slash costs and lower ticket prices.

More recently, Qantas sponsored MAS' entry into the Oneworld global aviation alliance, which includes Qantas, British Airways and Cathay Pacific. This allows Qantas, which has a limited presence in Asia, to leverage on MAS' network to expand its own reach.
But business links between the Qantas family and the MAS family do not necessarily mean that the Australian carrier should plant its new flag in KL.
Flying out of KL could be counter-productive as the new entity could take away market share from the local players.

By the same token, a new Qantas arm in Singapore that targets the premium market is going to hurt SIA and its regional carrier SilkAir. Already, SIA's market share and yields have eroded in recent years, in the face of competition from regional budget carriers and improved service from full-service airlines like Emirates and Cathay Pacific. A new Qantas-backed carrier flying out of Singapore will intensify the heat on SIA.
SIA is already preparing for a more competitive skyscape. It plans to launch its own long-haul low-cost carrier by the middle of next year.

It recently struck a deal with Virgin Australia to code-share - sell seats on each other's services - and coordinate flight schedules for seamless transfers.
Whether its preferred choice is Singapore or KL, Qantas will need the official nod from the relevant civil aviation regulator to launch its new carrier.

If Qantas wants to fly its new carrier out of Singapore, the Civil Aviation Authority of Singapore (CAAS) must scrutinise what value the new carrier will bring to Singapore.
How will the new carrier enhance Singapore's position as a premier air hub in the region and make Changi more attractive to both airlines and travellers?

Will the new carrier launch new routes and markets? Or is the intention merely to snatch market share away from SIA and other incumbents that fly out of Singapore?
CAAS will have to strike a balance between promoting Changi as an air hub, and safeguarding the interests of existing airlines, including SIA, that fly out of Singapore. Its assessment must be guided ultimately by what is best for the country.

Unlike some other countries reluctant to open their skies to foreign carriers for fear of weakening their own local airlines, the Singapore Government has always adopted a liberal stance.
Having more airlines and linkages out of Singapore makes Changi attractive to travellers, and promotes business links and overall economic growth. The interests of SIA and other local airlines sometimes have to take a back seat to this paramount objective.

This was a position then Senior Minister Lee Kuan Yew reiterated when he got involved in a dispute between SIA and its pilots several years ago. He had declared in January 2004 that if budget airlines were to eat into SIA's profits, his reaction would be: "So be it". This was because the more important objective was "our remaining a busy air hub".

This of course does not mean that the Government does not push for SIA's rights and that of other local carriers. When air deals are sealed between countries, these are often the end result of delicate manoeuvring, with one eye on the commercial interests of the country's carrier/s and the other on the wider benefits that increased traffic will bring to that country.

The ideal scenario from Singapore's point of view would be for the Australian carrier to fly out of Singapore in return for SIA getting air rights between Australia and the United States which it has long lobbied for.
But even if no such deal is struck, CAAS should consider an application from Qantas on its own merit. If satisfied that Qantas' new arm will benefit Changi Airport and Singapore's aviation industry, then it must say yes to the kangaroo, even if it hurts Singapore's national airline SIA.

But even that need not be a zero sum game. In fact, one can argue that SIA's success to date is due in part to the airline having to constantly upgrade and improve its services and products to deal with the competition.
To its credit, SIA has risen to the challenge. There is every chance it will do so again, even if Qantas is allowed to plant its new flag at Changi.

Friday, March 25, 2011

Airline Passenger Experience Association: The iPad in IFE

22'02'11
The facts, challenges and progress of a widely talked about story...





http://www.flightglobal.com/blogs/runway-girl/2011/03/07/D.Brown_M.Reilly_Introduction_of_iPads.pdf

Tuesday, January 25, 2011

The cost structures of network airlines and low-cost carriers may not be as different as they once were

Wednesday 14, July 2010

The cost structures of network airlines and low-cost carriers may not be as different as they once were

Once, low-cost carriers (LCCs) looked set to become the dominant force in aviation. Many still believe that to be true. But the response of legacy airlines is no longer as muted as it was—and LCCs are not as low cost as they were.


http://www.travelio.net/the-cost-structures-of-network-airlines-and-low-cost-carriers-may-not-be-as-different.html

Tuesday, November 16, 2010

Connection, not costs, is driver behind landmark Air France-JetStar interline

 

 A deal between Air France-KLM and the Jetstar Group signed this week in Singapore is being touted as a “landmark” interline agreement.

Landmark because it’s the first for the European traditional full-service carrier to sign such an agreement with Asia-Pacific’s fastest growing low cost airline group and, for Jetstar, it’s the first signed with a full service carrier outside its parent company Qantas.
The deal brings together the old and the new on a major scale and will feed the entire Air France-KLM network from its Paris and Amsterdam hubs into Jetstar’s centre in Singapore, covering up to 60 routes across the region.
Acknowledging that “the walls are crumbling”, Marnix Fruitema, senior vice president, Asia Pacific for Air France-KLM, adds:
“We have a joint vision to connect two worlds – the world of Air France-KLM, the largest European airline group in the world, with the largest low cost operator in Asia-Pacific, Jetstar.”
That such an agreement can be signed between a full service carrier and a low cost airline group is driven by changes in customer behaviour driven by both technology and a more open airline environment, argues Chong Phit Lian, CEO of Jetstar Asia.
“Customers now have a lot of choices and they can make their bookings online. Tying up with a reputable partner in Europe makes sense for us and benefits our customers.”
Both airlines acknowledge that this agreement was more about choice, convenience and connections for their customers than it is about costs. “Increasingly, there is a growing need by passengers to connect,” says Fruitema.
For Jetstar, it represents a means to plug into the Air France KLM’s corporate travel customer base.
Fruitema sees an upside, too, in the leisure travel segment – as well as business travel – with Jetstar’s customers wanting to connect to Europe and the airline would work closely with the travel trade to maximize this interline agreement.
However the agreement, at this stage, does not cover Air France KLM’s frequent flyer programme.
Under the agreement, a customer booking on the Air France-KLM website will be able to book flights going on to Cairns or any other destination in the Jetstar network.
The same, however, will not be true on the Jetstar website at the moment – again, this is something both airlines say could be added later in the partnership.
In Singapore, close to 90% of Jetstar’s bookings come direct through its website, says head of commercial, Leslie Ng.
According to Paul Rombeek, general manager for Singapore, Indonesia, Australia and New Zealand at Air France-KLM, the airlines gets about 25% of bookings in Singapore online, “a high figure for a traditional carrier”.
The possibility of an agreement was first raised in Melbourne almost a year ago during a meeting between Air France-KLM and Qantas.
“We talked about an interline agreement and then somehow, someone said, ‘What about Jetstar?’, and our discussions grew from that. It was a organic process,” says Fruitema.
The European airline works with several partners in Asia-Pacific, including Korean Air, China Eastern. Vietnam Airlines will also be joining the SkyTeam next week.
Fruitema sadds:
“Asia Pacific is too diverse, too large, to have just one partner. Our agreement with Jetstar is to drive business out of Singapore, South-East Asia and Australia and New Zealand, where we see tremendous growth potential.”
It also operates code-share flights with Qantas to five destinations in Australia and transfers 100 passengers each way, each day on these flights, adds Rombeek.
Fruitema says he is optimistic about the outlook from Asia this year.
Last year, the Asia-Pacific market held up for Air France-KLM in terms of volume, but not yield.
However in the year to date, the region is making a strong recovery and officials are optimistic about the next 12 months.

 

 

http://www.tnooz.com/2010/06/03/news/onnection-not-costs-is-driver-behind-landmark-air-france-jetstar-interline/

Wednesday, June 2, 2010

Jetstar teams up with Air France KLM

http://blogs.crikey.com.au/planetalking/2010/06/02/jetstar-teams-up-with-air-france-klm/