Airlines call flight ban a 'European mess'

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http://160.96.186.100/lib/pdf/2010/Apr/ST2003.pdf

A Real Customer Service Experience of myself as a stranded Airline Customer

http://www.customersoulutions.com/?p=383

"Time-Limited Zone" - New volcano ash flight rules bring hope for angry airlines

http://www.channelnewsasia.com/stories/afp_world/view/1057366/1/.html


Channel News Asia : British aviation regulators brought in measures Tuesday to reduce the airspace closures fiercely criticised by airlines, as European skies were hit by new shutdowns caused by volcano ash clouds....

FlightGlobal - All the latest news on the Icelandic ash cloud

http://www.flightglobal.com/page/ash-cloud/


Flight Global Homepage for: All the latest news on the Icelandic ash cloud

Europe's volcanic ash response: was it adequate?

http://www.flightglobal.com/articles/2010/04/24/340995/europes-volcanic-ash-response-was-it-adequate.html


"When Iceland's Eyjafjallajökull volcano began erupting on 14 April, European aviation safety authorities were faced with an unprecedented dilemma and took drastic action: to avoid a loss-of-power disaster caused by engine damage, much of Europe's airspace was shut down the next day. Six days and $1.7 billion in airline losses later, flight bans were lifted.

But was the shutdown a massive overreaction or a necessary precaution?............"