Sunday, December 12, 2010

CHARACTERISTICS OF SERVICES

For those of you who wonder how to elaborate 'CHARACTERISTICS OF SERVICES' for term test, Ben

The services have unique characteristics which make them different from that of goods. The most common characteristics of services are:
  • Intangibility.
  • Inseparability.
  • Perish ability.
  • Variability


for detailed explanations, refer to http://www.citeman.com/274-characteristics-of-services/#ixzz17v8vF3DT

http://www.citeman.com/274-characteristics-of-services/

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